Privacy

At James Donaldson & Sons Ltd, we believe privacy and data protection are human rights. We have a duty of care to the people within our data. We will never sell, rent or otherwise distribute or make public your personal information.

  1. RELEVANT LEGISLATION

Along with our businesses and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 8) for clarification.

2. PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT IT

This website collects and uses personal information for the following reasons:

2.1 WEBSITE VISITOR TRACKING

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 5 below).

GA makes use of cookies, details of which can be found on Google’s developer guides.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

2.2 CONTACT FORMS AND EMAIL LINKS

Should you choose to contact us using the contact form on our Contact us page or an email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 5. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. 

2.3 JOB APPLICATIONS

If you choose to apply for a job through this website, we will keep your data in our mail server during the job application process for a maximum period of six months, after which the data will be deleted from our servers.

3.0 HOW WE STORE YOUR PERSONAL INFORMATION

We do not store any personal data on this website.

4.0 ABOUT THIS WEBSITE’S SERVER

This website is hosted by Innovation Digital’s hosting partner within a UK data centre located in Glasgow. 

Security provided by our hosting partner includes:

  • Redundant High Speed Connectivity
  • Complete UPS Power Back Up
  • Generator Backup (priority fuel)
  • 24/7 Network Monitoring
  • 24/7 Security Guards
  • Fire Suppression System
  • Video Camera Surveillance
  • Daily Server Backups

Typical monitoring checks include:

  • ICMP Ping
  • Multiple Port Monitor Checks (SSH/RDP/Web/FTP/Mail)
  • Full Server Hardware Health Check CPU Load
  • Memory Utilisation
  • Disk Space Checking
  • Single URL Check

Full details of I.D hosting partner data centre can be found here.

All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

5.0 OUR THIRD PARTY DATA PROCESSORS

We use Google to process user data through Google Analytics on our behalf. Google complies with the legislation set out in section 1. Google is based in the USA and is EU-U.S Privacy Shield compliant.

6.0 DATA BREACHES

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

7.0 DATA CONTROLLER

The data controller of this website is: James Donaldson & Sons Ltd, a UK limited Company with Reg. No. SC 10528

Whose registered office is:
Donaldson House
Saltire Centre
Pentland Park
Glenrothes
KY6 2AG

8.0 DATA PROTECTION OFFICER

Mr. Ian Hawkins
Data Protection Officer
Telephone: 01592 623720
Email: IanH@donaldson-timber.co.uk

9.0 CHANGES TO OUR PRIVACY POLICY

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.

9.1 Change log

12/10/2017

  • Privacy policy instigated