Joist Designer - Ilkeston

Donaldson Timber Engineering (DTE) is a part of the James Donaldson Group; and has an excellent, long standing reputation in the engineered timber sector. It is a family owned business with a strong emphasis on outstanding customer service and innovative, solution-focused design work.

As a company we have grown to design and supply a range of products across the United Kingdom which include timber I-Joists and Metal Web Joists, as well as timber trusses/trussed rafters. We work on a wide range of construction projects; both commercial and residential buildings.

The Role

This is a great opportunity for an enthusiastic, motivated individual looking for a career in the construction sector. Based in a busy office in Ilkeston, Derbyshire, the successful candidate will:

  • Interpret architect & engineers’ drawings to create commercial solutions & designs to meet the customer’s needs/specification using the relevant software
  • Provide proactive & effective support service to customers including quotations & designs
  • Building relationships with existing and new customers
  • Effectively dealing with customer enquires with agreed service levels
  • Providing technical support and resolving customer queries and complaints
  • Providing production units with necessary manufacturing information

Role Requirements

  • Previous experience as a joist designer with proven track record
  • Have an established customer base
  • Deliver exceptional customer service internally and externally
  • Experience with using MiTek MBA suite and a joist design package e.g. MiTek Pamir, Wolf Easi Joist, ITW Space joist, MetsaWood FinnFrame, Steico I Joist, James Jones I Joist, TFSi I Joist
  • Systematic and methodical get it right first time every time approach
  • Seek continuous improvement in performance
  • Results orientated and project management skills
  • An effective communicator

Key Skills & Attributes

  • Proven experience in Joist design, 2 + years in an engineered timber environment
  • Ability to work independently and as part of a team to meet deadlines and targets
  • Commitment to excellent customer service
  • Outstanding organization and coordination abilities
  • Proficient in Microsoft Office 365

Position In Organisation

  • Reports to                                     Team Leader
  • Liaises with                                   Team Leader/Design Team
  • Liaises externally with               Customers/Buyers/Engineers/Architects


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